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Warranty & Return Policies

30-Day Exchange Program

If you are not 100% happy with your Sunfocals product, you can return the product within 30 days (from the date of purchase) for a full refund or exchange. The exchange will be of equal value to the original order.

 

Replacements within 30 days of purchase will be shipped at no cost to the customer. Any costs associated with returns are the responsibility of the customer.

 

To request a exchange within the 30 Day Return Policy, the following is required:

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  • Proof of purchase required if purchased outside of our Sunfocals website

  • Photo of defect(s) and/or breakage is required (if applicable).

Warranty Policy

Sunfocals products are warranted to the purchaser to be free from defects in material or workmanship for ninety (90) days from the date of purchase.

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This warranty does not cover defects or damage due to improper use, alteration, installation, accident (including lost or scratched product) or any other event beyond the control of the manufacturer. Defect or damage resulting from misuse, abuse or negligence will void this warranty. This warranty does not cover scratches or damage that may result from normal usage.

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This warranty is expressly limited to the replacement of the defective product. This means that we will replace the same color and strength as purchased only. No substitutions for color or strength will be granted under warranty claims unless by manufacturer. During the 90 Day warranty period, Sunfocals will replace the defective product for a small processing fee (see below).

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This warranty is expressly in lieu of all other warranties, expressed or implied, including past warranties.

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To request a replacement within the 90 Day Warranty, the following is required:

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  • Proof of purchase required if purchased outside of our Sunfocals website

  • Photo of defect and/or breakage is required.

  • PROCESSING FEE - $5.00 - Domestic Shipping Address

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Please e-mail info@sunfocals.com to start your warranty claim.

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